CLIENT ENGAGEMENT TEAM
Creative Benefit Solutions assigns a team of experts dedicated to you and your employees to ensure the successful delivery of your employee benefit plans.
Your Benefit Consultant drives the benefit proposals and strategies designed to meet the goals of your company. Your Benefit Consultant is your trusted adviser and oversees all internal operations to ensure the success of your benefit plan. Our tenured Benefit Consultants are leading the way in the industry with their creative recommendations and strong relationships with carriers.
Your Account Manager is there for your daily needs. From implementation and enrollment to renewals and compliance, the Account Manager specializes in providing you with a seamless enrollment process. The Account Manager is readily available to answer any benefit questions that may arise.
Your Financial Analyst is an expert in providing you with a visual snapshot of how your company's benefits are performing in claims experience, benefit utilization, budgets, forecasting, bench marking, and plan analytics. They work in tandem with the Benefit Consultant procuring and negotiating competitive premiums and with optimum plan designs for your renewals or new lines of coverage.
Your Account Coordinator is your main resource when it comes to enrollment materials and meeting the needs of your employees. Providing user-friendly and simplified education materials is essential in this industry and your Account Coordinator is your ongoing expert resource.
CLIENT SERVICE MANAGER & BENEFIT ADMINISTRATOR
Your Client Service Manager knows the critical details of all your benefit plans and can assist your employees that have questions pertaining to enrollment, claim problems, or understanding their benefits. If elected, your Client Service Benefit Administrator may be engaged to provide continuous benefit administration services.
HR TECHNOLOGY CONSULTANT
Your HR Technology Consultant creates a client-customized benefit portal based on your requests and recommendations. Your HR Technology Consultant will walk you through your benefit portal and be available throughout the implementation process to guide and educate you on how to use your portal, update eligibility, and resolve any technical issues throughout the year.